Zoho One is a comprehensive suite of CRM, email marketing, collaboration, and other business tools. It includes all of the features in Zoho CRM plus accounting, project management, human resource management, and more.
Zoho One includes:
CRM – Customer relationship management software allows you to track leads and manage your sales pipeline.
Email marketing – Email marketing software for sending newsletters, drip campaigns, and email blasts. You can also create landing pages, run split tests and use analytics to see how well each campaign performs.
Project management – Project management software helps you plan projects and collaborate with team members on project reporting and time tracking tasks.
Human Resource Management – Recruiting tools; employee directory; time off requests/approvals
ERP – Inventory management; purchase orders/invoices/receipts/bills of lading/purchase order matching; purchase order history with item history.
Financials – Accounts payable/receivable including billing history with payment history for each invoice as well as credit card processing capabilities including recurring charges and subscriptions, multiple currencies support, and more.
Zoho Books – allows you to manage your finances, reconcile bank statements and keep track of expenses.
Zoho Desk – helps you manage customer support by providing a single point of contact for all customer inquiries, including email, chat, and phone support.
Zoho Analytics – provides a wide range of business intelligence tools to help you gain insights into your data.
