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CORPORATE TRAINING

Learn from Business Technology Experts.
Decades of experience converted to your employees and business success.

Sales Operations | Customer Service | Productivity | Change Management | Digital Marketing.

Every aspect of business automation and technology adoption is covered.
Get and keep your competitive edge with our extensive and intense expert training.

ZOHO EXPERTS AND CONSULTANTS

We started Customerization because we believe that every business deserves a fit-for-purpose platform to operate effectively. Fully integrated revenue generation infrastructure makes businesses efficient, adaptable, and competitive.

Zoho is the perfect platform to turn that vision into reality. Leveraging our verified expertise, direct relationship with Zoho Inc., and customer-centricity, your company gets the competitive edge you need to succeed. In the digital world.

WHAT DOES SUCCESS LOOK LIKE WITH OUR ONLINE GAMING CUSTOMER SUPPORT SOLUTION?

  • ✓ Unified support process where technology guides support agents’ activities
  • ✓ AI-powered answer prompts to shorten customer service response time
  • ✓ Smooth internal and external communications set up using templates
  • ✓ Multi-channel support while providing a 360°customer view
  • ✓ Responsible gaming compliance metrics including pattern recognition and red flag identification
  • ✓ Advanced reporting on any business KPIs available at the click of a button
  • ✓ Connected website, affording efficient instant support and cross-sell opportunities
  • ✓ Robust reporting and monitoring of employee performance and customer satisfaction
  • ✓ Happy employees as a result of reduced manual work and redundant error management

Ready to get started?

Our CDAP funding experts can help you unlock the potential of CDAP funding and make the most of your transformation opportunities. Reach out today to learn more about your eligibility and digital transformation opportunities:

Canada digital

Ready to get started?

Our CDAP funding experts can help you unlock the potential of CDAP funding and make the most of your transformation opportunities. Reach out today to learn more about your eligibility and digital transformation opportunities:

OUR COURSES

CUSTOMER-CENTRIC BUSINESS OPERATIONS TRAINING

DIGITAL MARKETING 101

CYBER SECURITY ESSENTIALS